Privacy Policy ​

Effective Date: June 15, 2025 ​

By Holy Banana Pvt Ltd

At Schoolbox (operated by Holy Banana Pvt Ltd), we value your privacy and are committed to protecting your personal information. ​ This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (together referred to as "Services"). ​ By using our Services, you confirm that you are a responsible adult (parent or guardian) providing consent on behalf of your child. ​

1.  Information We Collect ​ We may collect the following types of information:

• Personal Information:

Parent/guardian's name, phone number, email address, delivery address, and child's name and grade. ​

• Payment Information:

Billing details processed securely through trusted payment partners. ​

• Usage Data:

Information about how you interact with our website and app (e.g., pages visited, time spent, technical logs, and device information). ​

2. How We Use Your Information ​

Your information is used to:

• Deliver lunchboxes to your specified delivery address. ​
• Communicate order confirmations, delivery updates, and service notifications. ​
• Improve our Services and enhance customer experience. ​
• Process payments securely. ​
• Comply with legal obligations and regulatory requirements. ​

3. ​ Sharing Your Information ​

We do not sell, rent, or trade your personal information. ​ We may share your information with:

• Service Providers: Delivery partners, payment processors, and other vendors solely for operational and service delivery purposes. ​

Authorities: Government or law enforcement, if legally obligated. ​ All third-party partners are contractually obligated to protect and safeguard your data. 

 4. Cookies and Tracking Technologies ​

We use cookies and similar technologies to enhance your experience. ​ Cookies help us:

• Understand user behaviour and preferences. ​

Improve functionality and performance

• Customize Services to better serve your needs. ​​

5. ​ Data Security ​

We implement robust administrative, technical, and physical security measures to protect your information. ​ While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. ​

 6. ​ Your Rights ​

You have the right to:

• Request access to the personal information we hold. ​
• Request corrections or updates to your personal data. ​
• Request deletion of your data, subject to applicable legal requirements. ​
• Withdraw your consent for data processing at any point of time.To exercise your rights, please contact us. ​

7. ​ Children's Privacy ​

Our Services are designed for use by parents or guardians placing orders on behalf of their children. ​

We do not knowingly collect personal information directly from children. ​ If we become aware that personal data from a child has been collected without proper parental consent, we will promptly delete such data. ​

8. ​ Changes to This Privacy Policy ​

We may update this Privacy Policy periodically. ​ Any changes will be posted on our website and app along with the updated effective date. ​

We encourage you to review this policy regularly to stay informed of updates. ​

 9. ​ Contact Us ​

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Schoolbox (Holy Banana Pvt Ltd)

Email: support@schoolbox.co.in ​

Phone: +91 92205 68234 ​

Website: www.schoolbox.co.in

By using our Services, you agree to the terms of this Privacy Policy. ​